General
You can book a cab through our website, by phone, or by contacting our customer support team. Simply provide your pickup location, destination, date, and time.
ODIGO Cabs offers local city rides, airport transfers, outstation trips, corporate travel, one-way trips, round trips, and customized travel solutions.
You can reach our customer support team through our website, phone number, WhatsApp, or email. We are happy to assist you with any travel-related queries.
Booking
Yes. You can book your cab in advance to ensure timely pickup and a hassle-free travel experience.
Yes. Once your booking is confirmed, you will receive a confirmation via phone, email, or WhatsApp with trip details.
Yes. Booking modifications are subject to availability. Please contact our support team as early as possible.
Airport Transfers
Yes. We offer reliable airport pickup and drop services with professional drivers and timely arrivals.
Yes. We monitor flight schedules whenever possible and accommodate reasonable delays. Please share your flight details while booking.
Outstation Trips
Yes. We provide both one-way and round-trip outstation cab services at competitive prices.
ODIGO Cabs serves major cities, tourist destinations, pilgrimage sites, and business hubs across Odisha and neighboring states.
Yes. Additional stops can be included based on your travel requirements and applicable charges.
Payments
We accept cash, UPI, debit cards, credit cards, and other popular digital payment methods.
Yes. GST invoices are available for eligible bookings upon request.
Yes. We maintain transparent pricing with no hidden charges. Applicable tolls, parking, or taxes will be communicated clearly.
Safety
Yes. All ODIGO Cabs drivers undergo identity verification, background checks, and professional training.
Yes. Our vehicles are cleaned and sanitized regularly to ensure a safe and comfortable journey.
Yes. You can share your booking details and trip information with your family or friends for added peace of mind.
Cancellation & Refund
Yes. You can cancel your booking according to our cancellation policy. Charges may apply depending on the cancellation time.
If your booking qualifies for a refund, our support team will process it using the original payment method within the applicable timeframe.
Cancellation charges may apply depending on the booking type and the time remaining before pickup.
